Here we break down the information to our Returns process.
Return your item/s within 14 days - The return period starts from the day you receive the order.
*Please note there is a charge for using Collect+ return labels (£2.99) which is deducted from your refund.
All you have to do is make sure the item(s) are in the same condition as you received them:
- the item(s) are unworn, unwashed and perfume/make-up free
- the item(s) still have the tags attached
- shoes have been tried on indoors and show no sign of wear
- items are returned in their original packaging
- To return your unwanted item(s) simply visit us at https://boutiquestore.co.uk/a/returns
- Enter your order number and the email address you used when you purchased
- Complete the online return form!
All Collect+ Return Labels are fully tracked.
Please also note - we do not refund the original postage costs.